Dell Technologies, the world’s largest privately-controlled technology company, has recently celebrated the first anniversary of its formation through the historic merger of Dell and EMC.
In its inaugural year, the company formed a unified Dell and Dell EMC salesforce and created a US$35 billion Dell Technologies channel and global channel program that added 10,000 new business customers to the Dell EMC portfolio.
In addition, Dell EMC experienced explosive revenue growth (nearly double historical rates) in underpenetrated accounts in the first half of 2017, fuelled by cross-selling of server, storage, client and converge infrastructure solutions.
Dell Technologies has accomplished these milestone achievements while rapidly paying down approximately US$9.5billion in debt, quickly completing three major business divestitures and continuing to invest aggressively in the most innovative technologies for customers.
As evidence of early traction, a new independent IDC survey reveals that 91 per cent of customers surveyed worldwide believe Dell and EMC have delivered on the promises made to them ahead of the merger.
At the same time, the tech company also announced that GE, the world’s largest digital industrial company, has signed a multi-year commitment to use Dell Inc. infrastructure and end-user computing solutions to support GE’s ongoing digital transformation efforts.
Under the agreement, Dell Inc. becomes the primary IT infrastructure supplier for GE where the deal is one the largest non-government contracts in Dell Technologies, Dell or EMC history.
Meanwhile, Dell Technologies has released its Annual Report to Customers, demonstrating how the company has helped customers in the past year to achieve their peak potential in the digital future.
“We set the bar high and exceeded our own expectations,” said Michael Dell, Dell Technologies chairman and chief executive officer.
“We’ve made enormous strides this past year in serving the needs of our customers, from governments to fast-growing small businesses to many of the world’s largest enterprises who call Dell Technologies their most strategic IT partner. And we’re just getting started.”
The Dell Technologies family of businesses includes Dell, Dell EMC, Pivotal, RSA, SecureWorks, Virtustream and VMware. It stands as a US$74 billion4 market leader with the industry’s most expansive portfolio from the edge to the data center to the cloud.
Additional milestones in its first year:
INVESTMENTS – Dell Technologies continued investingUS$4.5 billion in R&Dannually. It invested an additional US$100 million in innovative startups focused on future tech areas like artificial intelligence, machine learning, Internet of Things, genomics and others through Dell Technologies Capital.Since the close of the merger, the company hascommitted to invest almost US$1 billion incrementally in its people, go-to-market strategy and technology for key growth areas.
MARKET LEADERSHIP – Dell EMC PowerEdge servers overtook the closest competitor to become the world’s No. 1 bestselling x86 server5 based on units shipped, and Dell EMC stood as theNo. 1converged systems6 provider. Dell’s PC market share continued to rise, with 18 consecutive quarters of year-over-year PC market share gains7Dell also led as No. 1 in worldwide workstation shipments7 and No. 1 worldwide monitor shipments8.Dell EMC retained the No. 1 position in All-Flash storage9 for the 12th consecutive quarter.
MILESTONES, AWARDS AND RECOGNITIONS – Michael Dell was recognised as the Most Influential Channel Executive in 2017 by CRN. Pivotal was namedGoogle Cloud Technology Partner of The Year for continued innovation with the Pivotal Cloud Foundry on Google Cloud Platform. Dell EMC’s Unity storage array family achieved US$1 billion in revenue in its first year, becoming one of the fastest-growing storage products in company history. Dell products won more than 60 awards at this year’s Consumer Electronics Show. Dell received 13 Awards – including the Computex Design & Innovation and GOLD award 2017 for the Inspiron 15 7000 Gaming at this year’s Computex show, the largest IT trade show in Asia. VMware Cloud on AWS beta program was oversubscribed. SecureWorks was positioned in the “Leaders” quadrant of the Gartner Magic Quadrant for Managed Security Services (MSS) Worldwide for the ninth consecutive time.10
SOCIAL RESPONSIBILITY – Customers and employees value Dell Technologies’ commitment to people and the planet we share, which has never been stronger. Today Dell was named to Fortune’s Change the World List, was recently recognised asone of DiversityInc’sTop 50 Companies for Diversity & Inclusion, and provided 2.3 million youth with better access to technology through grants and partnerships. In sustainability, the company diverted 99% of manufacturing waste from landfills, helped customers save US$380 million in electricity costs by improving product energy efficiency, created the first commercial-scale global ocean plastics supply chain and committed to turning 16,000 lbs. of ocean-bound plastic into product packaging. Dell and Dell EMCspent a combinedUS$4.9 billion on materials and services with certified women or minority-owned suppliers and small businesses.
ACCELERATED INNOVATION – The company continued to develop and bring to market new and improved enterprise products across the portfolio, including:
- New client offerings such as the Dell Canvas innovativesmart workspace, Precision 7720 VR-ready mobile workstation, XPS 13 2-in-1, Latitude 7285 2-in-1 with wireless charging, and UltraSharp 8K monitor with the world’s first 32-inch 8K display
- 14G Dell EMC PowerEdge servers, an ideal foundation for cloud, analytics or software-defined data centers
- End-to-end storage portfolio refresh of high-end, midrange and unstructured storage platforms
- Delivery of new ScaleIO Ready Nodes and Elastic Cloud Storage built on Dell EMC PowerEdge servers
- Expansion of Dell EMC Data Protection capabilities to the cloud, along with native support for VMware vSphere and VMware Cloud on AWS
- Major refresh of market-leading Data Domain protection storage and introduction of turnkey Integrated Data Protection Appliance
- Momentum with and updates to the Dell EMC VxRailfamily, as the industry’s only HCI appliances powered by VMware vSAN and jointly engineered with VMware;move to PowerEdge Servers, supported now on Dell EMC Enterprise Hybrid Cloud, and a major upgrade with VMware vSAN and vSphere updates
- NewOpenNetworking solutions, theDell EMC OS10 operating system and newService Provider Solutions program
- Dell EMC ProDeploy Suite, designed to help customers deploy PCs with greater speed, less effort and more control
SUPPLY CHAIN – Through its combined supply chain and unmatched ability to reach, service and support customers around the world, Dell shipped 2.55 unitsper second (40 million PCs; 2.5 million servers/enterprise products; 45 million S&P units). Just 27 days after the merger closed, shipped the company’s first integrated Dell and EMC product.
ALIGNMENTS – Virtustream, launched in Asia Pacific and Japan in March 2017, teamed up with Pivotal for rapid deployment of cloud-native apps and with VMware to extend mission-critical apps/workloads to Virtustream Enterprise Cloud. In addition, RSA accomplished a significant number of integrations with other Dell Technologies businesses, including RSA NetWitness Endpoint bundling with Dell Data Security, RSA SecurID integrations with VMware Workspace ONE and VMware AirWatch, as well as interoperability with VMware AppDefense.